January 25, 2016

Grants.gov and Adobe Reader DC Compatibility Issue

On January 20, the Grants.gov Program Management Office posted the following information:

The Adobe Reader DC Version 2015.010.20056 released on January 12, 2016 was identified to blank out form field contents when attaching files. Below is the current workaround as we work on a permanent solution for the latest Adobe Reader DC version. Current Resolution:
  1. Uninstall Adobe Reader DC.
  2. Go to https://get.adobe.com/reader/otherversions/.
  3. Select Reader 11.0.10.
  4. Download installation file and install.
  5. Applicant should be able to successfully complete their application without issue.
For more information, please visit the Grants.gov Adobe Software Compatibility page.